Shipping policy
Delivery & Shipping Policy of Original Store
Shipping Methods & Carriers
We ship all orders using trusted carriers such as FedEx, DHL, or USPS, depending on the destination and service availability.
We offer multiple shipping options:
- Standard Shipping
- Expedited Shipping
- Express Shipping
Each option varies in cost and delivery time.
Shipping Costs
Shipping fees are calculated based on:
- Package weight
- Dimensions
- Selected shipping method
Free shipping may be available for orders over $500.
Delivery Timeframes
- Estimated delivery time from the USA to Egypt is approximately 15 business days, excluding customs clearance.
- Customs and import procedures may cause additional delays beyond our control.
Handling & Processing Times
- Orders are processed within 2 business days after payment is confirmed.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Restrictions & Notices
- We do not ship to P.O. Boxes or restricted regions.
- Customers must ensure all shipping details are accurate.
- A tracking number will be provided once your order has been shipped.
International Shipping & Customs
- Customers are responsible for customs duties, taxes, and import fees upon arrival in Egypt.
- We are not responsible for delays caused by customs checks or other unforeseen circumstances.
Lost or Damaged Shipments
If your order arrives damaged or appears to be lost, please contact us within 2 days of delivery.
We will collaborate with the shipping carrier to resolve the issue and arrange a replacement or refund as appropriate.